Vb89 Privacy Policy
Your personal information is our highest priority. This policy provides a full account of how the information you share on the vb89 platform is collected, used, and kept secure.
Last Updated: January 2026
What Information We Collect
We collect several types of information when you register and use the vb89 platform. Each piece of information is collected for a specific purpose — we never gather data unnecessarily. The different categories of information are described in detail below.
At registration, we collect your name, email address, mobile number, date of birth, and username. A copy of your national ID or passport may be requested for identity verification. This information is essential to ensure the security and legitimacy of your account.
Your device type, operating system, browser name and version, screen resolution, and IP address are logged automatically. For mobile devices, device ID and network operator information may also be collected. This helps the platform deliver the best possible experience for your device.
Your bKash, Nagad, or Rocket mobile banking number and transaction reference number are collected during deposits and withdrawals. Full account numbers and PINs are never stored on our servers. All transaction history in BDT is securely retained and used solely for account verification and support purposes.
Logs are maintained of the pages you visit, how long you spend on them, and the betting or gaming activities you participate in. Your search history, click patterns, and preferred sports events may also be collected. This data is used to improve the platform and deliver a personalised experience.
How Your Information Is Used
Vb89 uses collected information only for specific, legitimate purposes. We never sell or transfer your data to unauthorized third parties. Your information is not used beyond the purposes outlined below.
- Account Management & Verification: Your information is used to complete registration, verify your identity, and maintain account security. Registered details are also required for account recovery and password changes.
- Transaction Processing: Payment information is used to accurately process deposit and withdrawal requests. Data is also used to monitor suspicious transactions in compliance with anti-money laundering regulations.
- Customer Service & Support: Your account and contact details are needed to resolve issues, handle complaints, and provide general assistance. Customer service representatives can only access your information for support purposes.
- Platform Improvement & Personalisation: Usage patterns are analyzed to improve the platform's design and functionality. Your data is also used to display sports events, odds, and special offers tailored to your preferences.
- Legal Compliance & Security: Retaining certain data for a defined period is a legal obligation under applicable laws and regulatory requirements. Data is also analyzed to help prevent fraud and unauthorized account access.
Cookies & Tracking Technologies
The vb89 website uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser that play an important role in the platform's functionality. We use the following types of cookies.
These cookies are essential for maintaining your login session, managing security tokens, and handling session management. The platform's core functions cannot operate without them.
These cookies help us understand which pages are used most, how long sessions last, and where users are coming from. This analysis supports ongoing platform improvement.
These cookies remember your language preference, display settings, and past betting preferences. They make each visit smoother and more convenient for you.
You can delete cookies or stop accepting new ones at any time through your browser settings. Keep in mind that disabling essential cookies may prevent certain key features of the platform from working properly. vb89 never uses third-party advertising cookies and does not share your browsing data with advertisers.
Data Retention & Security Measures
Vb89 uses industry-standard security technology to keep your personal information safe. All data transfers are protected through SSL/TLS encryption, which prevents unauthorized access while your information is in transit. Sensitive data stored on our servers is secured using AES-256 encryption. Our data centers operate under 24/7 monitoring and firewall protection.
How long data is retained depends on its type. Account information is kept for the duration your account is active and for a minimum of five years after closure, as required by legal obligations. Transaction records are retained for up to seven years in accordance with financial regulatory guidelines. Usage logs and analytics data are generally deleted automatically after two years.
Active on All Data Transfers
24/7 Monitoring & Protection
Two-Factor Authentication for Account Access
Our security team conducts regular system audits and resolves any vulnerabilities promptly. In the event of a security breach, vb89 will notify affected users within 72 hours and take the necessary protective measures. Users are also advised to use strong passwords and never share their login credentials with anyone.
Sharing Information with Third Parties
Vb89 never sells your personal information to third parties for marketing or advertising purposes. However, limited data may be shared in certain specific circumstances. In each case, the scope of sharing is kept to a minimum and strictly tied to its intended purpose.
- Payment Processors: Necessary information is shared with Bangladeshi mobile financial service providers such as bKash and Nagad to process transactions. This data is used solely to verify specific transactions, and each provider's own privacy policy applies.
- Law Enforcement Agencies: Relevant information may be disclosed to authorities in response to court orders, lawful requests from investigative agencies, or legal obligations. Every such request is verified for legal validity before we respond.
- Technology Service Partners: Limited information may be shared with cloud hosting, cybersecurity, or technical support providers involved in operating the platform. These partners work under strict confidentiality agreements and are not permitted to disclose data to any third party.
- Responsible Gaming Organisations: If a user is identified as being at risk of problematic gaming behavior, limited information may be shared anonymously with relevant support organizations. This is done solely in the interest of user wellbeing and never for commercial purposes.
Your Rights & Policy Updates
Vb89 believes every user should have full control over their own data. We provide you with the rights listed below and are always ready to help you exercise them.
You may request a complete copy of all information we hold about you at any time. We will provide it within 30 days of receiving your request.
If any information in your profile is incorrect or out of date, you can request a correction. Updates can be made directly through Account Settings or by reaching out to our support team.
When closing your account, you may request that your personal data be deleted. All data not required to be retained under legal obligations will be removed within the specified timeframe.
This Privacy Policy may be updated from time to time. Whenever a significant change is made, you will be notified via your registered email or mobile number. Continued use of the platform after any update will be considered acceptance of the revised policy. Previous versions of the policy are kept in our archive and are available upon request.
For any questions or requests regarding your data, please contact our privacy team at support@vb89.app. We typically respond within 24–48 hours and make every effort to address your concerns. For more information, visit our FAQ View or go directly to Register and enjoy a secure experience.
Play Safe, Enjoy with Peace of Mind
Your privacy is protected at vb89. Millions of users across Bangladesh already trust us. Join today for a safe experience of cricket, football, and all Sports Betting and entertainment.